> For the complete documentation index, see [llms.txt](https://myaipet.gitbook.io/myaipet-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://myaipet.gitbook.io/myaipet-docs/10-service-status.md). # 10. Service status and limitations ## 10.1 Availability for this edition | Feature | Status on 20 October 2026 | | ------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------- | | Web pet care and chat | Available | | Season 2 | Running until 6 November 2026 at 09:00 UTC | | Season Pass | Available for a one-time payment of 9.99 USDT | | Pass album, seasonal photo shoot and stickers | Enabled | | Credit-metered Studio image and video generation | Available to pass holders, subject to credits and operation limits | | Chrome extension | Public listing, version 2.5.8 | | PetClaw SDK, CLI and MCP server | Published package, version 2.1.0 | | Agent Office | Available for supported tasks | | Stand-alone credit purchases | Closed | | Separate Companion+ subscription | Not sold | | Voice and companion direct messaging | Not enabled | | Telegram, Slack, Discord and Twitter agent channels | Paused | | Telegram groups (beta): a pet's own bot in the owner's groups | Beta from 27 October 2026, after this snapshot; see [Chapter 11](/myaipet-docs/11-telegram-groups-beta.md) | | GitHub and Notion OAuth connections | Not enabled | | Free album lane and pre-purchase try-on | Not enabled | | Expedition | Not enabled | Availability can change. An inactive feature listed here does not have a committed release date and should not be treated as part of a current purchase. ## 10.2 Operating figures The following snapshot was recorded on **19 October 2026 at 06:54:18 UTC**. It is historical, not a live counter. | Metric | Accounts not sybil-flagged | All accounts | | ------------------------------------------------- | -------------------------: | -----------: | | Wallet accounts | 47,895 | 104,050 | | Pets | 45,212 | 101,371 | | Pets with an interaction in the preceding 7 days | 17,910 | 33,871 | | Pets with an interaction in the preceding 30 days | 19,056 | 40,470 | | Average daily chat accounts, 12–18 October 2026 | 8,607 | 8,638 | | Chat turns in the preceding 30 days | 1,617,622 | 1,773,837 | | Accounts with Season 2 points above zero | 19,653 | 36,763 | One account corresponds to a wallet address, not necessarily a unique person. Pet counts are not user counts, and chat turns are not separate conversations. At that snapshot, 56,155 accounts, or approximately 54.0% of the total, were flagged by the service's abuse controls. Unflagged status does not establish that an account is human-operated or belongs to a different person. Detection can miss abusive activity and can flag legitimate activity. These figures describe activity. They do not establish retention, customer satisfaction, revenue or the number of paying customers. ## 10.3 Product and operational limits The service depends on its hosting environment, external AI providers, wallet software and payment-network infrastructure. An outage or change in any of these can affect availability. AI memory and creative outputs are probabilistic. Conversations may be inaccurate, generated pictures may not preserve a pet's appearance, and tasks may fail. Usage limits and seasonal access constrain what a purchase provides. In particular, a Season Pass ends at the published season boundary rather than a fixed number of days after purchase. ## 10.4 Updates and support The official application, its policies and this documentation are the places to check product information. A future feature should be evaluated only after its availability, access conditions and price, if any, have been published. For account, purchase or product questions, contact .